Plumsail HelpDesk is a helpful tool which helps you to make your customers happy with quick and efficient support. If you’re looking for out-of-box functionality, user-friendly interface and simple set up, that’s it!
Plumsail HelpDesk
| Supported Platforms | SharePoint 2013 SharePoint 2016 SharePoint Online Office 365 |
|---|---|
| Website Url | Visit Link Here |
| Company Name | Plumsail |
| Twitter Account | @plumsail_sp |
| Product / Service Page Url | Visit Link Here |
| Download/Trial or Contact Us Link | Visit Link Here |
| Benefit #1 | Forms Designer is already built in you help desk. Create custom forms is as easy as ABC. |
| Benefit #2 | Provide support everywhere with the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form. |
| Benefit #3 | Great abilities for customization. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like. |
| Category | SharePoint Apps, SharePoint Help Desk Software |
| Keywords |
I tried installing the trial product but it produced an error. Checked the KB for solution, I wasn’t the first to report the issue and it hadn’t received a response in over a week to two other trial users so I’m moving on to another product.
Gina, we are really sorry for this issue. As we already mentioned in e-mail to you, bug has been fixed and we hope that you have succeed in installing Plumsail HelpDesk. Thank you for taking our attention to the problem.