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Plumsail HelpDesk is a helpful tool which helps you to make your customers happy with quick and efficient support. If you’re looking for out-of-box functionality, user-friendly interface and simple set up, that’s it!

Supported Platforms
SharePoint 2013
SharePoint 2016
SharePoint Online
Office 365
Website Url Visit Link Here
Company Name Plumsail
Twitter Account @plumsail_sp
Product / Service Page Url Visit Link Here
Download/Trial or Contact Us Link Visit Link Here
Benefit #1

Forms Designer is already built in you help desk. Create custom forms is as easy as ABC.

Benefit #2

Provide support everywhere with the help of special web-widget for external sites. Customers don’t need to leave your site anymore as they can submit tickets through the ticket submission form.

Benefit #3

Great abilities for customization. You can customize triggers, tickets views, templates, forms, reports, statuses and the way your HelpDesk looks like.

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  1. Gina Kleindorfer said on January 20, 2017 2:37 pm:

    I tried installing the trial product but it produced an error. Checked the KB for solution, I wasn’t the first to report the issue and it hadn’t received a response in over a week to two other trial users so I’m moving on to another product.

  2. Lily Babiy said on January 31, 2017 1:57 pm:

    Gina, we are really sorry for this issue. As we already mentioned in e-mail to you, bug has been fixed and we hope that you have succeed in installing Plumsail HelpDesk. Thank you for taking our attention to the problem.

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