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SP Customer Service turns Office 365 and SharePoint into a next generation portal for full-featured customer service and support application. An out-of-the-box “native” SharePoint no-code solution, it is 100% customizable by business power users.

Improve service levels by providing a robust yet easy to use customer ticketing system, and save on support costs by allowing your customers to access self-service functions in the customer portal. Issues or cases can be captured from email, external web page or directly from the customer portal with an easy to use ticket system. Automated notifications to the customer and team members are built in as part of the ticketing process.

Options for a product catalog, and tracking products within the customer is provided. Cross links with SP CRM application as well.

Supported Platforms
SharePoint 2013
SharePoint 2016
SharePoint Online
Website Url Visit Link Here
Company Name SP Marketplace
Twitter Account @spmarketplace
Product / Service Page Url Visit Link Here
Sales Phone Number 888-218-5560
Download/Trial or Contact Us Link Visit Link Here
Benefit #1

Improve customer service with better ticket tracking

Benefit #2

Empower Customers with self-service in the Customer Portal

Benefit #3

Automate customer service and support processes

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